What happens if a technician is running late?

If a technician from Ostrom is running late, their customer service department promptly notifies the client and efficiently reschedules the appointment, ensuring the client is well-informed and accommodated. Cathy M. highlighted their approach, noting, "The customer service department kept us updated on his arrival time and set another appointment immediately"[0]. This proactive communication ensures minimal disruption and showcases Ostrom’s commitment to high-quality service.

For prompt solutions, call Ostrom at (540) 685-4040 for any service needs.