HVAC Troubleshooting in Greater Roanoke
Need fast, accurate HVAC troubleshooting today? Our licensed techs find the cause and fix it right. We serve the Greater Roanoke area, including Roanoke, Salem, and Blacksburg. Backed by a 4.9 rating from 3,292 reviews and our Upfront Pricing, we keep you informed at every step. Members pay just $49 for diagnostics through our Sure Home Advantage Plan. Beat the first cold snap or early summer heat with a quick visit. Call to schedule or book online now.
Each image is a real worksite photo, reflecting the quality and dedication in every project.
Why Choose Us
Why Homeowners Recommend Us
"Toby was very thorough and found the problem. Fixed it in one afternoon."
"Arrived on time, explained everything, and restored airflow right away."
"Came when they said and offered options. Swift resolution to my broken AC."
Answers to Common Questions
View All FAQsWhy Are HVAC Repairs So Expensive for Homeowners?
HVAC repairs can be pricey because they require factory‑trained technicians, advanced diagnostics, and genuine parts to fix issues like compressor, sensor, or electrical faults. Same‑day service and fully stocked trucks improve speed but add readiness costs. Work is backed by a 100% satisfaction guarantee and workmanship warranties. You can reduce costs with memberships: Service Partner Plan members get a 15% discount (up to $300) and a reduced diagnostic fee, and the Sure Home Advantage Plan offers $49 heating and cooling diagnostics. We serve Roanoke and nearby areas.
<br/> Updated: 2025-12-21 00:00:00 <br/>Need help in Christiansburg, VA? Call 5406851594 or book online.
"Service Tech arrived on time and was very polite. Diagnosed our hvac problem and made repairs." — Brian B.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURia29IeC1RRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDbkoHx-QE%7CCgwIs-i5tQYQkJ_NqAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0cDctVFFREAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICtp7-TQQ%7CCgwI08rtrQYQuNmztQI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOaUozRXpBRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICNiJ3EzAE%7CCgsI05yArQYQkL-8QQ%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/plumbing/water-heaters/[6] https://www.ostromservices.com/plumbing/bathrooms/[7] https://www.ostromservices.com/heat-pumps/repair/[8] https://www.ostromservices.com/air-conditioning/maintenance/[9] https://www.ostromservices.com/ductless-hvac/[10] https://www.ostromservices.com/hvac/[11] https://www.ostromservices.com/air-conditioning/repair/What Should I Do If My AC Is Running But Not Cooling?
If your AC is running but not cooling, check a few quick items before you call. Make sure the thermostat is on Cool and set below room temperature. Replace a clogged air filter. Clear debris around the outdoor unit for at least 2–3 feet. Look for ice on refrigerant lines and turn the system Off to thaw. Verify the breaker and the furnace/air handler switch are On. If it still won’t cool, we offer same-day diagnostics and arrive stocked to complete most repairs in one visit in Christiansburg and Roanoke.
<br/> Updated: 2025-12-21 <br/>Need help in Christiansburg, VA? Call 5406851594 or book online.
"Ostrom serviced my A/C unit and I couldn't be happier with their efforts." — Joann P.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURia29IeC1RRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDbkoHx-QE%7CCgwIs-i5tQYQkJ_NqAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0cDctVFFREAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICtp7-TQQ%7CCgwI08rtrQYQuNmztQI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOaUozRXpBRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICNiJ3EzAE%7CCgsI05yArQYQkL-8QQ%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/plumbing/water-heaters/[6] https://www.ostromservices.com/plumbing/bathrooms/[7] https://www.ostromservices.com/heat-pumps/repair/[8] https://www.ostromservices.com/air-conditioning/maintenance/[9] https://www.ostromservices.com/ductless-hvac/[10] https://www.ostromservices.com/hvac/[11] https://www.ostromservices.com/air-conditioning/repair/What Is The $5000 Rule For HVAC Repair And Replacement?
We don’t publish a “$5,000 rule.” Instead, we inspect your HVAC, then provide upfront pricing so you can compare repair vs. replacement with facts. Same-day and emergency service are available, and our fully stocked trucks let us complete most repairs in one visit. In Roanoke and Blacksburg, members get priority scheduling, a 15% discount (up to $300), reduced diagnostic fees, semiannual system checks, a 100% satisfaction guarantee, and a lifetime workmanship warranty. <br/> Updated: 2025-12-21 00:00:00 <br/> Need help in Christiansburg, VA? Call 5406851594 or book online. "Ostrom serviced my A/C unit and I couldn't be happier with their efforts." — Joann P.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURia29IeC1RRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDbkoHx-QE%7CCgwIs-i5tQYQkJ_NqAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0cDctVFFREAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICtp7-TQQ%7CCgwI08rtrQYQuNmztQI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOaUozRXpBRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICNiJ3EzAE%7CCgsI05yArQYQkL-8QQ%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/plumbing/water-heaters/[6] https://www.ostromservices.com/plumbing/bathrooms/[7] https://www.ostromservices.com/heat-pumps/repair/[8] https://www.ostromservices.com/air-conditioning/maintenance/[9] https://www.ostromservices.com/ductless-hvac/[10] https://www.ostromservices.com/hvac/[11] https://www.ostromservices.com/air-conditioning/repair/What Are Common Thermostat Problems That Cause It Not To Work?
If your thermostat isn’t working, our HVAC technician will test thermostat power, settings, and system communication to find the fault. We offer same-day repairs, arrive with fully stocked trucks, and complete most fixes in one visit. You’ll get Upfront Pricing. No Surprises! Members get reduced diagnostic fees and priority scheduling through our Service Partner and Sure Home Advantage plans. We serve Christiansburg, Roanoke, Blacksburg, and nearby.
Quick checks:
- Set mode to Heat/Cool and adjust the setpoint past room temperature.
- Replace batteries (if applicable) and check the HVAC breaker.
- Avoid repeated power cycling; schedule service.
Need help in Christiansburg, VA? Call 5406851594 or book online.
"He diagnosed the problem and set out to make the repairs." — Joann P.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURia29IeC1RRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDbkoHx-QE%7CCgwIs-i5tQYQkJ_NqAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0cDctVFFREAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICtp7-TQQ%7CCgwI08rtrQYQuNmztQI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOaUozRXpBRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICNiJ3EzAE%7CCgsI05yArQYQkL-8QQ%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/plumbing/water-heaters/[6] https://www.ostromservices.com/plumbing/bathrooms/[7] https://www.ostromservices.com/heat-pumps/repair/[8] https://www.ostromservices.com/air-conditioning/maintenance/[9] https://www.ostromservices.com/ductless-hvac/[10] https://www.ostromservices.com/hvac/[11] https://www.ostromservices.com/air-conditioning/repair/How much does professional AC repair service typically cost?
AC repair pricing depends on the problem, parts, and system condition. We provide upfront pricing after a technician diagnoses your unit. Members of our Sure Home Advantage Plan pay $49 for heating and cooling diagnostics. Service Partner members receive a reduced diagnostic fee and 15% off service work, up to $300. Non-member repair costs are confirmed on site after inspection. We offer same-day service and arrive in fully stocked vehicles to complete most repairs in one visit in Roanoke and Blacksburg.
<br/> Updated: 2025-12-21 00:00:00 <br/>Need help in Christiansburg, VA? Call 5406851594 or book online.
"Ostrom serviced my A/C unit and I couldn't be happier with their efforts." — Joann P.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURia29IeC1RRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDbkoHx-QE%7CCgwIs-i5tQYQkJ_NqAM%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0cDctVFFREAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICtp7-TQQ%7CCgwI08rtrQYQuNmztQI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOaUozRXpBRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICNiJ3EzAE%7CCgsI05yArQYQkL-8QQ%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/plumbing/water-heaters/[6] https://www.ostromservices.com/plumbing/bathrooms/[7] https://www.ostromservices.com/heat-pumps/repair/[8] https://www.ostromservices.com/air-conditioning/maintenance/[9] https://www.ostromservices.com/ductless-hvac/[10] https://www.ostromservices.com/hvac/[11] https://www.ostromservices.com/air-conditioning/repair/
Service Areas We Cover
What areas do you serve for hvac troubleshooting?
We serve the Greater Roanoke area, including Roanoke, Salem, and Blacksburg. See the complete list of communities we visit below.







