Heat Pump in the Greater Roanoke Area
Need reliable heat pump service now? We repair, maintain, and install efficient heat pumps for homes across the Greater Roanoke area, including Roanoke, Salem, and Blacksburg. Our licensed techs offer upfront pricing and a 100% Satisfaction Guarantee, backed by a 4.9 rating from 3,292 reviews. Ask about free estimates for new systems and available federal tax credits on qualifying installations. Call or schedule online for fast, neighborly service.
Why Choose Us
What Our Customers Say
"They installed our new heat pump quickly and professionally. Great experience."
"Maintenance on our heat pump was thorough, and the coils were cleaned right."
"Team replaced our furnace and heat pump, cleaned up, and explained everything."
Answers to Common Questions
View All FAQsWhy Is My Heat Pump Running But Not Cooling Properly?
Your heat pump can run without cooling if airflow is blocked, the thermostat is mis-set, the outdoor coil is dirty, refrigerant is low, or a part has failed. We offer same-day heat pump repairs in the Roanoke area with no overtime charges, and our licensed, insured technicians can diagnose and fix issues.
Quick checks:
- Set thermostat to Cool and Auto fan.
- Replace a dirty air filter.
- Clear debris from the outdoor unit.
- Look for ice on lines or coil.
Need help in Christiansburg, VA? Call 5406851594 or book online.
"Kenneth did a great job installing a new heat pump." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREc05EZTVRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDDsNDe5QE%7CCgsI7Zy7sAYQ6MPsfA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMybm9QUk1REAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIC2noPRMQ%7CCgwIioeGkwYQ4NraiQE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/promo/[6] https://www.ostromservices.com/sitemap/[7] https://www.ostromservices.com/plumbing/water-heaters/[8] https://www.ostromservices.com/ductless-hvac/[9] https://www.ostromservices.com/heat-pumps/[10] https://www.ostromservices.com/heat-pumps/repair/[11] https://www.ostromservices.com/air-conditioning/maintenance/Why Is My Heat Pump Not Cooling on Hot Days?
A heat pump that won’t cool on hot days usually has an airflow problem, a refrigerant issue, or a control setting that’s working against you. The most common cause we see is restricted airflow from a dirty filter or a clogged outdoor coil, which makes the system run but move little cooling. High heat also exposes weak capacitors, failing outdoor fan motors, or low refrigerant from a leak. We handle these cooling calls often in the Westlake Corner area. We also offer same-day heat pump repairs with no extra charge for overtime.
Try these fast checks before you call:
- Set the thermostat to Cool and fan to Auto (not Heat or On).
- Replace a dirty filter and clear debris from the outdoor coil.
- If you see ice on the lines or feel warm air from vents, call a pro.
- Nonstop running, breaker trips, or an older undersized unit need evaluation.
If the outdoor unit is hot to the touch and barely moving air, shut the system off to prevent damage and schedule service. <br/> Updated: 2026-03-31 <br/> Need help in Westlake Corner, VA? Call 5406851594 or book online. "Kenneth did a great job installing a new heat pump. The whole Ostrum experience has been very positive." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURsNk1PWEtnEAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDl6MOXKg%7CCgwIgdmfqwYQ8KaNvAI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlOU8tQmxRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDe9O-BlQE%7CCgwIrNnsmQYQ-Ovt7AI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREc05EZTVRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDDsNDe5QE%7CCgsI7Zy7sAYQ6MPsfA%7C?hl=en-US[4] https://www.ostromservices.com/rebates/[5] https://www.ostromservices.com/heating/[6] https://www.ostromservices.com/sure-home-advantage/[7] https://www.ostromservices.com/air-conditioning/repair/[8] https://www.ostromservices.com/about-us/[9] https://www.ostromservices.com/heat-pumps/[10] https://www.ostromservices.com/heat-pumps/repair/[11] https://www.ostromservices.com/air-conditioning/installation/What is the average lifespan of a heat pump system?
Heat pump lifespan varies by equipment quality, installation, and maintenance; there is no single average we can cite. Regular biannual inspections and cleaning help systems run efficiently longer and avoid early failures. Our routine maintenance checks major components and removes buildup. In Roanoke and Vinton, our technicians can assess remaining life and recommend repair or replacement after a diagnostic.
Quick checks:
- Rising energy bills
- Frequent repairs
- Uneven heating or cooling
Need help in Goodview, VA? Call 5406851594 or book online.
"Kenneth did a great job installing a new heat pump." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6LTRXTHR3RRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICz-4WLtwE%7CCgwIgYKCswYQ0IKcgwE%7C?hl=en-US[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNld2F6Y21BRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgICewazcmAE%7CCgwI4YuLnwYQgNjMwwM%7C?hl=en-US[4] https://www.ostromservices.com/cashforclunkers/[5] https://www.ostromservices.com/rebates/[6] https://www.ostromservices.com/plumbing/water-heaters/[7] https://www.ostromservices.com/heating/furnaces/[8] https://www.ostromservices.com/sitemap/[9] https://www.ostromservices.com/air-conditioning/installation/[10] https://www.ostromservices.com/ductless-hvac/[11] https://www.ostromservices.com/about-us/What Is The Average Cost To Service A Heat Pump Annually?
Annual heat pump service cost depends on your system and what the inspection finds. A technician will confirm pricing on site before work begins. Our routine maintenance includes inspecting all major components and cleaning key areas to improve airflow and heat exchange. Members save 15% (up to $300) on service work, get a reduced HVAC diagnostic fee, and receive biannual heating and cooling inspections. We serve Roanoke and nearby areas like Blacksburg, and offer same-day repair with no overtime charges.
<br/> Updated: 2025-12-21 00:00:00 <br/>Need help in Christiansburg, VA? Call 5406851594 or book online.
"Kenneth did a great job installing a new heat pump." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREc05EZTVRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDDsNDe5QE%7CCgsI7Zy7sAYQ6MPsfA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMybm9QUk1REAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIC2noPRMQ%7CCgwIioeGkwYQ4NraiQE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/promo/[6] https://www.ostromservices.com/sitemap/[7] https://www.ostromservices.com/plumbing/water-heaters/[8] https://www.ostromservices.com/ductless-hvac/[9] https://www.ostromservices.com/heat-pumps/[10] https://www.ostromservices.com/heat-pumps/repair/[11] https://www.ostromservices.com/air-conditioning/maintenance/How much does heat pump installation typically cost for homeowners?
Heat pump installation cost varies by home and system, and we confirm pricing after an in-home assessment. You’ll get upfront pricing and available financing before work begins. Many homeowners can use a 30% federal tax credit up to $2,000 on qualifying installations (available through 2032). Our site also lists specials advertising savings up to $3,200 on qualifying energy‑efficient purchases. We handle assessment, professional installation, and system testing, backed by a 100% satisfaction guarantee. We serve Roanoke, Blacksburg, and nearby.
<br/> Updated: 2025-12-21 00:00:00 <br/>Need help in Christiansburg, VA? Call 5406851594 or book online.
"Kenneth did a great job installing a new heat pump." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREc05EZTVRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDDsNDe5QE%7CCgsI7Zy7sAYQ6MPsfA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMybm9QUk1REAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIC2noPRMQ%7CCgwIioeGkwYQ4NraiQE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/promo/[6] https://www.ostromservices.com/sitemap/[7] https://www.ostromservices.com/plumbing/water-heaters/[8] https://www.ostromservices.com/ductless-hvac/[9] https://www.ostromservices.com/heat-pumps/[10] https://www.ostromservices.com/heat-pumps/repair/[11] https://www.ostromservices.com/air-conditioning/maintenance/How much does heat pump installation cost for a 2000 square foot house?
Heat pump installation for a 2,000 sq ft home varies by equipment, ductwork, and electrical needs. We size the system during a home assessment and give upfront pricing before work begins. Many projects qualify for a 30% federal tax credit up to $2,000. Financing options are available. We install and replace systems in Roanoke, Christiansburg, and nearby.
- Existing ductwork condition.
- Electrical capacity and panel.
- Comfort goals and budget.
Need help in Christiansburg, VA? Call 5406851594 or book online.
"Kenneth did a great job installing a new heat pump." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREc05EZTVRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDDsNDe5QE%7CCgsI7Zy7sAYQ6MPsfA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMybm9QUk1REAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIC2noPRMQ%7CCgwIioeGkwYQ4NraiQE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/promo/[6] https://www.ostromservices.com/sitemap/[7] https://www.ostromservices.com/plumbing/water-heaters/[8] https://www.ostromservices.com/ductless-hvac/[9] https://www.ostromservices.com/heat-pumps/[10] https://www.ostromservices.com/heat-pumps/repair/[11] https://www.ostromservices.com/air-conditioning/maintenance/How much does a heat pump cost for a 2000 square foot house?
A heat pump for a 2,000 sq ft home cannot be priced accurately without an in‑home assessment. Final cost depends on system size, efficiency rating (SEER2/HSPF2), ductwork condition, electrical needs, and chosen features. We provide upfront pricing after a home assessment and offer financing. Many installations may qualify for a 30% federal tax credit, up to $2,000, and we’ll help you apply. We serve Roanoke, Christiansburg, and nearby areas with licensed, insured technicians. <br/> Updated: 2025-12-21 00:00:00 <br/> Need help in Christiansburg, VA? Call 5406851594 or book online.
"Kenneth did a great job installing a new heat pump." — Chris R.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREc05EZTVRRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDDsNDe5QE%7CCgsI7Zy7sAYQ6MPsfA%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMybm9QUk1REAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIC2noPRMQ%7CCgwIioeGkwYQ4NraiQE%7C?hl=en-US[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIb3ZHT2hnRRAB!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDHovGOhgE%7CCgwI8bSKuQYQuJyKhwE%7C?hl=en-GB[3] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURkX0t1dFR3EAE!2m1!1s0x0:0xd5ac7a0b5e80ca14!3m1!1s2@1:CIHM0ogKEICAgIDd_KutTw%7CCgwI6ObZrgYQ2MDMpQI%7C?hl=en-US[4] https://www.ostromservices.com/heating/furnaces/[5] https://www.ostromservices.com/promo/[6] https://www.ostromservices.com/sitemap/[7] https://www.ostromservices.com/plumbing/water-heaters/[8] https://www.ostromservices.com/ductless-hvac/[9] https://www.ostromservices.com/heat-pumps/[10] https://www.ostromservices.com/heat-pumps/repair/[11] https://www.ostromservices.com/air-conditioning/maintenance/
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Service Areas We Cover
What areas do you serve for heat pump?
We serve the Greater Roanoke area, including Roanoke, Salem, and Blacksburg. See the complete list of communities we visit below.